When you purchase telecommunications products from Provado Technologies, Inc., you receive more than the standard Manufacturer’s Limited Warranty.  You receive the Provado Limited Warranty, which includes FREE access to one of the most effective Help Desk Support centers in the industry.

However, after your Limited Warranty is no longer valid (usually one year from the date of purchase), you may find yourself on your own to combat whatever issues you may encounter with your telephone system.

This is why Provado has developed our Client Support Plan.

• REMOTE SUPPORT able to access, diagnose, and often remedy your system from our headquarters.
• A FLEET OF TECHNICIANS awaiting dispatch to provide efficient, professional on-site service.
• PRIORITY STATUS when faced with non-emergency situations, and EXPEDITED RESPONSE TIME when there is an emergency, such as system failure.
• System Health Checks when your system is OPERATING PERFECTLY, to make sure it stays that way.

Contact our support team today to discuss the support options available for your system, and visit our Knowledge Base for informative articles and video.